Register for Hajj 2024 on the Nusuk Hajj Portal
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Phase 1 Update: 15th March 2024
Packages went live for viewing on Sunday 25th February 2024. In this time pilgrims topped up eWallets and configured their packages in their carts.
Packages went live for booking on Wednesday 13th March 2024 at 7pm until 8pm. Sales re-commenced Thursday 14th March 2024 4am and the UK quota was exhausted by 4:30am.
Currently pilgrims cannot view or book packages until Phase 1 sales have been completed globally and then the surplus quota is redistributed back into the Nusuk system to be used by any pilgrims on a first come first served basis.
Phase 2 has been confirmed. Date and time TBC by Nusuk.
Registration & Bookings for Hajj 2024 is now open.
The initial launch of the Nusuk Hajj Portal was for prospective pilgrims to register their interests for Hajj 2024. Registering on the platform does not mean that you will be accepted for Hajj.
Please subscribe to our newsletter for guidance and to be kept up to date on developments.
Nusuk Hajj is the one-stop-shop platform overseen by the Ministry of Hajj and Umrah, offering pilgrims from serviced countries (including the UK) a variety of Hajj packages, provided by authorized service providers, ensuring a seamless Hajj experience.
Visit the Official Nusuk Hajj Website: https://hajj.nusuk.sa/
NOTE:
- Do not make any payments to anyone claiming they are authorised to sell a Hajj package – they are not. Wait for official information which we will share via our website and social media.
Registering on the Nusuk Hajj Portal
Advice before you start to register on the Nusuk Hajj platform.
Have digital copies of:
(1) Your Passport and (2) Passport Photo and (3) British Residency Permit – if applicable (see guidance on file dimension and file size for each item below)
Nusuk Hajj Registration Steps
- Step 1: Create an Account on the Nusuk Hajj Portal
- Step 2: Upload Your Documents
- Step 3: Fill in the Application
Application is submitted for verification
- Step 4: Application is Verified (notified via email)
- Step 5: Select Preferred Package Category/Type
- Step 6: Activate Your eWallet
- Step 7: Browse Service Provider
- Step 8: Select Your Package
- Step 9: Book Your Package
- Step 10: Review Itinerary
Your passport
PNG, JPG (MAX. 800x400px and file size up to 1 MB).
Please take a picture of the main biometrics page of the passport
Passport photo
PNG, JPG – Only 200x200px 18kb.
Personal Photo background must be white and in modest clothes
and if applicable:
Your digital copy of your BRP (Biometric Residence Permit)
as these will be required to create a pilgrim profile.
- You will be able to add companions (family members, Mahrams & dependents) to your profile later. This will allow you to perform Hajj together.
- TIP: DO NOT CREATE individual profiles for family members, rather add them to the main profile.
Update: 19th January 2024
2. Profile Verification (Nusuk Step No. 4)
Verification of Nusuk Hajj registrations commenced in mid January 2024.
When your profile has been verified, you will receive and email from Nusuk to confirm your profile “Audit has been Completed“.
(Note: This is the official Nusuk email address: Nusuk Hajj – نـُـسُـك حج no_reply@hajj.nusuk.sa
Do not worry if your profile has not yet been verified, the Nusuk team are working through everyone’s profiles. If your profile is not verified, you will be advised to correct the information and resubmit, this is normal.
Once your profile has been verified, you need to log into Nusuk Hajj and take the following two actions:
Next Steps:
Nusuk Hajj Registration Step No. 5 > Select Preferred Package (Select whether your preferred package is “shifting” or “non-shifting” and the packages type, Standard, Premium or Luxury
Nusuk Hajj Registration Step No. 6 > Activate your eWallet in readiness to transfer funds for when packages are released.
Note: Your bank and card vendors may charge a fixed fee or a percentage of the total amount as foreign transfer fee. We advise you to shop around as these figures could add up significantly. As per Nusuk T&C’s, you may withdraw funds you have topped up, however, a 1.5% processing fee will be deducted from the total refunded.
3. How to Select Preferred Package (Nusuk Step No. 5)
Follow the step by step guide below.
How to Activate Your eWallet (Nusuk Step No. 6)
Follow the step by step guide below.
Note: You do not need to physically top up the eWallet to activate it. Just following the process to select a card/bank is sufficient.
Note: Your bank and card vendors may charge a fixed fee or a percentage of the total amount as foreign transfer fee. We advise you to shop around as these figures could add up significantly. As per Nusuk T&C’s, you may withdraw funds you have topped up, however, a 1.5% processing fee will be deducted from the total refunded.
How to Add/Remove Family Members
Navigate to your profile where you will see “My Family” option on the left hand side, select this and follow the on-screen options.
Note:
- Once your profile has been verified do not make any changes unless it is necessary (e.g new passport has been issued) as it will reset your verified status and your profile will have to undergo verification again.
- Every new member of your family added to your profile will have to undergo verification .
How to book a package on the Nusuk Hajj portal
Further Advice
If you want to perform Umrah or Hajj, please continue to follow announcements from the Saudi Ministry of Hajj and Umrah (@MoHU_EN) and FCDO official social media channels @ukinsaudiarabia on Twitter or on Facebook and the FCDO Travel Advice website including advice on taking out a valid travel insurance.
Before you travel for pilgrimage, carefully consider the information and advice on the website of the Saudi Arabia Embassy in London, and in the National Travel Health Network and Centre’s (NaTHNaC) factsheet.
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